Protecting Lives Promoting Harmony

Community-based animal control through compassion, responsibility, and safety.

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Animal Welfare

Animal welfare means treating animals with kindness and compassion, protecting their rights and well-being, and preventing any physical or psychological harm. It is considered part of ethical, religious, and legal values in many countries.

Standard Operating Procedure for Handling Stray Animals

1 Introduction
  • Objective: Ensure quick and safe response to service requests concerning stray animals (cats, dogs, and others).
  • Responsible Authority: Al Ain Municipality.
2 Receiving the Report
  • Service Requests are received through the Call Center or Government Channels.
  • Record customer’s details (name, phone number, location).
  • Identify type of animal, number, and condition (sick, injured, aggressive).
  • Provide the customer with timeframe for implementation.
3 Field Response
  • Prepare the field team with equipment (cage, PPE, capture net).
  • Arrive at the site within the specified timeframe.
  • Handle the animal in a humane and safe manner.
  • Ensure the safety of the team and surrounding public.
4 Transport and Shelter
  • Transport the animal to the designated shelter/holding facility.
  • Record animal details (species, color, gender, capture location).
  • Isolate sick or injured animals from healthy ones.
  • Provide food, water, and veterinary care.
5 Coordination with Authorities
  • Notify the veterinarian in case of injuries or special cases.
  • Coordinate with the Municipality if the case poses public safety risks.
6 Documentation and Reporting
  • Complete the electronic report form after task completion.
  • Submit daily/weekly reports to the supervising authority.
  • Maintain records for monitoring and auditing purposes.
7 Safety Standards
  • Wear personal protective equipment (gloves, masks, safety boots).
  • Avoid handling aggressive animals individually.
  • Disinfect equipment after each operation.

Upcoming Public Auction for Unclaimed Animals

Sheep (Female)

September 4, 2025

Number of Animals: 1

Location: Al Ain Central Market, Al Noud Area

Download Our Stray Animals Booklets

Living with Stray Cats in Your Community

English PDF

Download
Living with Stray Cats in Your Community

Arabic PDF

Download
Mediation

Arabic PDF

Download

Animal
Welfare & Care

Akar Landscaping Services and Agriculture offers comprehensive animal impounding services to ensure the safety and well-being of both animals and the community. Our experienced team is equipped to handle various situations involving stray or lost animals, providing humane and efficient solutions.

Our animal impounding services include the safe capture and transportation of stray animals, collaboration with local authorities and animal welfare organizations, and temporary housing and care for impounded animals. We also assist in reuniting lost pets with their owners and offer adoption services for animals that are not reclaimed.

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Animal Services

What We Do

Animal Impounding is a public initiative focused on managing stray, abandoned, or dangerous animals humanely and effectively. We work closely with community members to:

  • Safely capture and shelter roaming animals
  • Mediate human-wildlife conflicts
  • Promote public safety and animal welfare
  • Educate on responsible ownership and co-existence


Why It Matters

Stray and unattended animals can cause:

  • Traffic accidents (especially camels on roads)
  • Public fear and property damage
  • Health risks (via disease transmission)
  • Disruption to native ecosystems

Removing animals without proper protocols can backfire due to the Vacuum Effect, where new animals quickly repopulate cleared areas.

Why It Matters


Humane Treatment

Our Humane Approach

We believe in solutions that are:

  • Effective
  • Ethical
  • Environmentally sound

Our process includes:

  • Mediation: Understanding community concerns and educating on better practices
  • Trap-Neuter-Vaccinate-Return (TNVR) for cats
  • Safe enclosure policies for camels
  • Humane deterrents for foxes and urban wildlife
  • Coordination with caretakers and pet owners


Community Responsibility & Collaboration

A safe community starts with responsible actions. Whether you're a resident or an animal owner, your role matters.

If You're a Resident

  • Avoid feeding stray or wild animals.
  • Use humane deterrents, not removal.
  • Report concerns via our hotline or QR code.

If You're an Animal Owner

  • Register and secure your animals.
  • Inspect fences and gates regularly.
  • Prevent your animals from roaming or causing harm.
Community Responsibility

Report an Abandoned Animal

Please provide the details of the abandoned animal you have encountered. Your assistance is crucial in ensuring their safety and care.